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Envelope-to: contato@sindsorvetes.com.br
Delivery-date: Fri, 24 Nov 2023 07:31:30 -0300
From: Comercial - Corporativa Brasil <comercial@corporativabrasil.com.br>
To: contato@sindsorvetes.com.br
Sender: Comercial - Corporativa Brasil <comercial@corporativabrasil.com.br>
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Date: Fri, 24 Nov 2023 10:30:52 GMT
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Disposition-Notification-To:Comercial - Corporativa Brasil <comercial@corporativabrasil.com.br>
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Subject:    Voce Precisa Melhorar seu Atendimento

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<BODY>
<DIV align=3Dcenter>
<TABLE class=3DMsoTableGrid 
style=3D"BORDER-TOP: medium none; BORDER-RIGHT: medium none; BORDER-COL=
LAPSE: collapse; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; m=
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cellSpacing=3D0 cellPadding=3D0 border=3D0>
  <TBODY>
  <TR style=3D"mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastr=
ow: yes">
    <TD 
    style=3D"BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 354.4pt=
; BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0cm; PADDING-TOP: 0cm; PADDING=
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OR: transparent" 
    vAlign=3Dtop width=3D473>
      <P class=3DMsoNormal 
      style=3D"TEXT-ALIGN: center; MARGIN: 0cm; LINE-HEIGHT: normal" 
      align=3Dcenter><FONT face=3DCalibri><B><SPAN style=3D"FONT-SIZE: =
18pt">Programa 
      Desenvolvimento de Atendimento</SPAN></B><SPAN 
      style=3D"FONT-SIZE: 18pt"><o:p></o:p></SPAN></FONT></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
B><SPAN 
      style=3D"FONT-SIZE: 12pt"><o:p><FONT 
      face=3DCalibri>&nbsp;</FONT></o:p></SPAN></B></P>
      <P class=3DMsoNormal 
      style=3D"TEXT-ALIGN: center; MARGIN: 0cm; LINE-HEIGHT: normal" 
      align=3Dcenter><B><SPAN style=3D"FONT-SIZE: 14pt"><FONT face=3DCa=
libri>Sua 
      equipe de atendimento =E9 a face de sua empresa, a primeira impre=
ss=E3o que 
      seus clientes t=EAm. O Programa Desenvolvimento de Atendimento (P=
DA) =E9 a 
      chave para elevar o atendimento ao pr=F3ximo 
      n=EDvel!<o:p></o:p></FONT></SPAN></B></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
SPAN 
      style=3D"FONT-SIZE: 12pt"><o:p><FONT 
      face=3DCalibri>&nbsp;</FONT></o:p></SPAN></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
SPAN 
      style=3D"FONT-SIZE: 12pt"><o:p><FONT 
      face=3DCalibri>&nbsp;</FONT></o:p></SPAN></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
FONT 
      face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 14pt">O que =E9 o 
      PDA?</SPAN></B><SPAN style=3D"FONT-SIZE: 14pt"><o:p></o:p></SPAN>=
</FONT></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
SPAN 
      style=3D"FONT-SIZE: 12pt"><o:p><FONT 
      face=3DCalibri>&nbsp;</FONT></o:p></SPAN></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
SPAN 
      style=3D"FONT-SIZE: 12pt"><FONT face=3DCalibri>O PDA =E9 um progr=
ama completo ou 
      modular criado para desenvolver sua equipe de atendimento, capaci=
tando-os 
      a oferecer um servi=E7o excepcional. Oferecemos uma ampla gama de=
 
      treinamentos, permitindo que voc=EA escolha o programa completo o=
u selecione 
      temas espec=EDficos que atendam =E0s necessidades de sua 
      empresa.<o:p></o:p></FONT></SPAN></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
B><SPAN 
      style=3D"FONT-SIZE: 12pt"><o:p><FONT 
      face=3DCalibri>&nbsp;</FONT></o:p></SPAN></B></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
FONT 
      face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 14pt">Treinamentos do=
 
      Programa:</SPAN></B><SPAN 
      style=3D"FONT-SIZE: 14pt"><o:p></o:p></SPAN></FONT></P>
      <OL style=3D"MARGIN-TOP: 0cm" type=3D1>
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l0 level1 =
lfo1; tab-stops: list 36.0pt"><FONT 
        face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 12pt">Intelig=EAnci=
a Emocional 
        Aplicada ao Atendimento</SPAN></B><SPAN 
        style=3D"FONT-SIZE: 12pt"><o:p></o:p></SPAN></FONT> 
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l0 level1 =
lfo1; tab-stops: list 36.0pt"><FONT 
        face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 12pt">Comunica=E7=E3=
o Assertiva no 
        Atendimento</SPAN></B><SPAN 
        style=3D"FONT-SIZE: 12pt"><o:p></o:p></SPAN></FONT> 
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l0 level1 =
lfo1; tab-stops: list 36.0pt"><FONT 
        face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 12pt">ISO 10002 - D=
iretrizes 
        Tratamento de Reclama=E7=F5es</SPAN></B><SPAN 
        style=3D"FONT-SIZE: 12pt"><o:p></o:p></SPAN></FONT> 
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l0 level1 =
lfo1; tab-stops: list 36.0pt"><FONT 
        face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 12pt">Gest=E3o de C=
onflitos no 
        Atendimento</SPAN></B><SPAN 
        style=3D"FONT-SIZE: 12pt"><o:p></o:p></SPAN></FONT> 
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l0 level1 =
lfo1; tab-stops: list 36.0pt"><FONT 
        face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 12pt">Negocia=E7=E3=
o Aplicada ao 
        Atendimento</SPAN></B><SPAN 
        style=3D"FONT-SIZE: 12pt"><o:p></o:p></SPAN></FONT> 
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l0 level1 =
lfo1; tab-stops: list 36.0pt"><FONT 
        face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 12pt">Perfis de Cli=
entes, como 
        Atender?</SPAN></B><SPAN 
        style=3D"FONT-SIZE: 12pt"><o:p></o:p></SPAN></FONT> 
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l0 level1 =
lfo1; tab-stops: list 36.0pt"><FONT 
        face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 12pt">Capacita=E7=E3=
o para 
        Atendentes de SAC</SPAN></B><SPAN 
        style=3D"FONT-SIZE: 12pt"><o:p></o:p></SPAN></FONT> 
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l0 level1 =
lfo1; tab-stops: list 36.0pt"><FONT 
        face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 12pt">Clientes por =
Todos os 
        Lados</SPAN></B><SPAN style=3D"FONT-SIZE: 12pt"><o:p></o:p></SP=
AN></FONT> 
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l0 level1 =
lfo1; tab-stops: list 36.0pt"><FONT 
        face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 12pt">5 Pilares da =
Qualidade no 
        Atendimento</SPAN></B><SPAN 
        style=3D"FONT-SIZE: 12pt"><o:p></o:p></SPAN></FONT> 
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l0 level1 =
lfo1; tab-stops: list 36.0pt"><FONT 
        face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 12pt">Como Melhorar=
 a 
        Experi=EAncia do Cliente</SPAN></B><SPAN 
        style=3D"FONT-SIZE: 12pt"><o:p></o:p></SPAN></FONT> 
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l0 level1 =
lfo1; tab-stops: list 36.0pt"><FONT 
        face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 12pt">Forma=E7=E3o =
de L=EDderes e 
        Gestores de SAC</SPAN></B><SPAN 
        style=3D"FONT-SIZE: 12pt"><o:p></o:p></SPAN></FONT> 
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l0 level1 =
lfo1; tab-stops: list 36.0pt"><FONT 
        face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 12pt">Supervis=E3o =
em Contact 
        Center</SPAN></B><SPAN style=3D"FONT-SIZE: 12pt"><o:p></o:p></S=
PAN></FONT> 

        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l0 level1 =
lfo1; tab-stops: list 36.0pt"><FONT 
        face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 12pt">Capacita=E7=E3=
o para 
        Atendentes de Call Center</SPAN></B><SPAN 
        style=3D"FONT-SIZE: 12pt"><o:p></o:p></SPAN></FONT> 
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l0 level1 =
lfo1; tab-stops: list 36.0pt"><FONT 
        face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 12pt">Monitoria da =
Qualidade no 
        Atendimento</SPAN></B><SPAN 
        style=3D"FONT-SIZE: 12pt"><o:p></o:p></SPAN></FONT></LI></OL>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
B><SPAN 
      style=3D"FONT-SIZE: 12pt"><o:p><FONT 
      face=3DCalibri>&nbsp;</FONT></o:p></SPAN></B></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
FONT 
      face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 14pt">Benef=EDcios do=
 
      PDA:</SPAN></B><SPAN style=3D"FONT-SIZE: 14pt"><o:p></o:p></SPAN>=
</FONT></P>
      <UL style=3D"MARGIN-TOP: 0cm" type=3Ddisc>
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l1 level1 =
lfo2; tab-stops: list 36.0pt"><SPAN 
        style=3D"FONT-SIZE: 12pt"><FONT face=3DCalibri>Programa persona=
liz=E1vel para 
        atender =E0s necessidades espec=EDficas de sua 
        empresa.<o:p></o:p></FONT></SPAN> 
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l1 level1 =
lfo2; tab-stops: list 36.0pt"><FONT 
        face=3DCalibri><B><SPAN style=3D"FONT-SIZE: 12pt">Escolha o pro=
grama 
        completo ou cada tema separadamente</SPAN></B><SPAN 
        style=3D"FONT-SIZE: 12pt">.<o:p></o:p></SPAN></FONT> 
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l1 level1 =
lfo2; tab-stops: list 36.0pt"><SPAN 
        style=3D"FONT-SIZE: 12pt"><FONT face=3DCalibri>Condi=E7=E3o esp=
ecial para 
        contrata=E7=E3o do programa completo ou o m=EDnimo de 4 
        temas.<o:p></o:p></FONT></SPAN> 
        <LI class=3DMsoNormal 
        style=3D"MARGIN: 0cm; LINE-HEIGHT: normal; mso-list: l1 level1 =
lfo2; tab-stops: list 36.0pt"><SPAN 
        style=3D"FONT-SIZE: 12pt"><FONT face=3DCalibri>Certificados e m=
ateriais de 
        apoio enviados via e-mail no formato PDF para todos os 
        participantes.<o:p></o:p></FONT></SPAN></LI></UL>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
B><SPAN 
      style=3D"FONT-SIZE: 12pt"><o:p><FONT 
      face=3DCalibri>&nbsp;</FONT></o:p></SPAN></B></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
B><SPAN 
      style=3D"FONT-SIZE: 12pt"><FONT face=3DCalibri>Invista no desenvo=
lvimento de 
      sua equipe de atendimento e ofere=E7a um servi=E7o excepcional ao=
s seus 
      clientes. Para mais detalhes sobre o programa completo ou cada 
      treinamento, acesse: </FONT></SPAN></B><A 
      href=3D"https://www.corporativabrasil.com.br/cursos/cursos-in-com=
pany/pda/desenvolvimento-atendimento.html" 
      target=3D_new><SPAN style=3D"FONT-SIZE: 12pt"><FONT color=3D#0563=
c1 
      face=3DCalibri>https://www.corporativabrasil.com.br/cursos/cursos=
-in-company/pda/desenvolvimento-atendimento.html</FONT></SPAN></A><SPAN =

      style=3D"FONT-SIZE: 12pt"><o:p></o:p></SPAN></P>
      <P class=3DMsoNormal 
      style=3D"TEXT-ALIGN: center; MARGIN: 0cm; LINE-HEIGHT: normal" 
      align=3Dcenter><B><SPAN style=3D"FONT-SIZE: 14pt"><o:p><FONT 
      face=3DCalibri>&nbsp;</FONT></o:p></SPAN></B></P>
      <P class=3DMsoNormal 
      style=3D"TEXT-ALIGN: center; MARGIN: 0cm; LINE-HEIGHT: normal" 
      align=3Dcenter><B><SPAN style=3D"FONT-SIZE: 14pt"><FONT face=3DCa=
libri>Para 
      Or=E7amentos, me chama no WhatsApp:<o:p></o:p></FONT></SPAN></B><=
/P>
      <P class=3DMsoNormal 
      style=3D"TEXT-ALIGN: center; MARGIN: 0cm; LINE-HEIGHT: normal" 
      align=3Dcenter><A href=3D"https://wa.me/5511991128235"><B><SPAN 
      style=3D"FONT-SIZE: 14pt"><FONT color=3D#0563c1 
      face=3DCalibri>https://wa.me/5511991128235</FONT></SPAN></B></A><=
B><SPAN 
      style=3D"FONT-SIZE: 14pt"><o:p></o:p></SPAN></B></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
SPAN 
      style=3D"FONT-SIZE: 12pt"><o:p><FONT 
      face=3DCalibri>&nbsp;</FONT></o:p></SPAN></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
SPAN 
      style=3D"FONT-SIZE: 12pt"><FONT 
      face=3DCalibri>Atenciosamente<o:p></o:p></FONT></SPAN></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
SPAN 
      style=3D"FONT-SIZE: 12pt"><FONT 
      face=3DCalibri>Araujo<o:p></o:p></FONT></SPAN></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
SPAN 
      style=3D"FONT-SIZE: 12pt"><FONT face=3DCalibri>Corporativa Brasil=
 =96 Educa=E7=E3o 
      Corporativa<o:p></o:p></FONT></SPAN></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
FONT 
      face=3DCalibri><SPAN 
      style=3D"FONT-SIZE: 12pt">www.corporativabrasil.com.br</SPAN><o:p=
></o:p></FONT></P>
      <P class=3DMsoNormal style=3D"MARGIN: 0cm; LINE-HEIGHT: normal"><=
o:p><FONT 
      face=3DCalibri>&nbsp;</FONT></o:p></P>
      <P class=3DMsoNormal 
      style=3D"TEXT-ALIGN: center; MARGIN: 0cm; LINE-HEIGHT: normal" 
      align=3Dcenter><B><SPAN style=3D"FONT-SIZE: 18pt"><o:p><FONT 
      face=3DCalibri></FONT></o:p></SPAN></B>&nbsp;</P><SPAN 
      style=3D"FONT-SIZE: 18pt"><o:p>
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al" 
            align=3Dcenter><SPAN style=3D"FONT-SIZE: 12pt"><FONT 
            face=3DCalibri>--------------------------------------------=
---------------<o:p></o:p></FONT></SPAN></P>
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al" 
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er novos 
            comunicados como este em <SPAN 
            style=3D"mso-no-proof: yes">contato@sindsorvetes.com.br</SPAN>, responda este=
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